The Gray House is an independently owned and run agency which means we can devote our time to you with relocation advice and a professional move in service.
We have flexibility to book viewings around office hours Monday to Friday and we also offer viewings on Saturdays.
There are various ways to make an appointment:-
The wellbeing of our staff and clients is our main priority and we are taking precautionary measures to minimise any risks.
We are following all government advice and ensuring we implement the latest hygiene practices within the business.
There have been a number of mandatory changes to the way in which viewings are undertaken following government restrictions that are being imposed to lower the risk of contracting or spreading the virus.
The following procedures have been put in place in an effort to control the risk of being infected and infecting others:-
You must provide the following with your application. Failure to do so or any delay in us receiving this information could affect your ability to apply for the property:-
*Original Photographic Identification – this must be a passport, National ID card, VISA, resident permit and/or full driving licence.
Proof of current address – this can be a utility bill, council tax demand or bank statement all of which much be less than 3 months old. We cannot accept phone bills or insurance or medical documents as proof of address.
Acceptance of any application will be subject to contract, satisfactory tenant and, if applicable, guarantor referencing in addition to any necessary Right to Rent checks if required.
The need for a guarantor will depend on many things such as the strength of your application, history of renting and your employment details.
Where a guarantor is required, they will need to complete their own application and provide photographic identification and proof of address as identified above.
Guarantors must be UK based, have sufficient income to cover the rent and a clean credit check.
Acceptance of any application will be subject to contract, satisfactory tenant and, if applicable, guarantor referencing in addition to any necessary Right to Rent checks if required.
Tenants should be aware that referencing checks include the following where appropriate:-
If your property is managed by The Gray House and you need to report a repair or maintenance issue there are various ways you can get in touch
Routine repairs will be dealt with during normal office hours:-
Monday, Tuesday & Wednesday
9:30 to 17:30
Thursday
9:00 to 18:00
Friday
9:30 to 17:00
Saturdays
9:00 to 13:00
We are closed Sundays.
For any emergency repairs or requests outside of normal office hours please call:-
The following will be classed as an emergency and we aim to react to within 24 hours:-
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